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CCHKnowledgePoint’s New Performance Management Solution Premieres High-Powered
Functionality for the Small- to Mid-Sized Enterprise
Performance Impact Workplace responds to new trends in performance
management with easy-to-use, easy-to-own solution
(Petaluma, Calif., August 6, 2003) — Substantial numbers of small- to medium-sized
businesses (SMBs) would like to have the functionality of a powerful enterprise
performance management system, but don’t have the resources to acquire and support
one. Recognizing this market’s need for an easy-to-use, easy-to-maintain performance
management system, CCHKnowledgePoint (www.knowledgepoint.com), a leading developer
of human resources solutions since 1987, designed the new Performance Impact
Workplace with the special requirements of SMBs in mind.
Available now, Performance Impact Workplace possesses many of the features
of CCHKnowledgePoint’s flagship performance management system, Performance
Impact Enterprise. The new program enables small- and mid-sized organizations
to implement a consistent process for setting and tracking goals, assessing
performance, facilitating manager-employee communication, and identifying and
retaining top performers.
From writing performance reviews and providing employees with meaningful feedback,
to aligning staff with organizational goals and presenting coaching ideas, Performance
Impact Workplace contains features and functionality for helping employers
be more strategic in managing their workforces. And because the program’s user
interface is modeled on Microsoft Outlook, managers will find Performance
Impact Workplace to be an intuitive system that is easy to navigate and
"Performance Impact Workplace can provide smaller organizations
and workgroups with the structure and tools they need to manage their employees
to greater productivity without having to invest in expensive and complicated
IT overhead," said Ian Alexander, president. "In an economy increasingly
based on intellectual capital, CCHKnowledgePoint solutions support businesses
of all sizes in best practices for human resources. Our clients rely on our
user-friendly technology to bring out the best in their people."
Key Features of Performance Impact Workplace
Performance Impact Workplace is designed to be delivered as a unique combination
of content, tools and services to provide a total performance
management solution. It offers rich content that supports HR industry
best practices; a variety of tools for evaluating performance, managing goals,
coaching employees and staying legally compliant; and planning services that
ensure a smooth and successful implementation. It also features robust reporting
capabilities to provide senior management with relevant employee performance
data for use in enterprise strategic planning.
Performance Impact Workplace is a Windows-based system that integrates
with human resource information systems and allows for easy set up and modification.
Additionally, it contains 55 behavioral-based competencies that have been tested
and used in thousands of organizations. Optional industry-specific competency
modules are also available for the following industries: manufacturing, health
care, finance, state and local government, law enforcement and corrections,
call center and customer service, information technology, and fire and emergency
The system is designed for small- to mid-sized organizations with up to 1,000
Trends in Performance Management
CCHKnowledgePoint is a recognized thought leader in the areas of performance
management and technology for the HR marketplace. Through its research, it has
identified the following six trends related to performance management for the
mid-market enterprise and has designed Performance Impact Workplace in
accordance with them:
- Performance management is a trend in itself
- Year-round performance management has caught on
- Goal management is key to driving performance management
- Performance management data is being used to support strategic business
- "Customization" is becoming a dirty word
- Software by itself is not enough — it requires services to be successful
"We’ve seen a fundamental shift in the readiness of smaller organizations
to address performance management through greater participation of both managers
and employees," said Michael George, market analyst. "Performance
Impact Workplace meets the needs of these organizations by making day-to-day
performance management as easy as managing a personal calendar."
Further explanation of the above trends is available in the new CCHKnowledgePoint
position paper, "Trends in Performance Management for the Mid-Market Enterprise,"
which can be accessed at: www.knowledgepoint.com/coinfo/piw_press/trends.pdf.
Pricing and Operating Requirements
Site license pricing for Performance Impact Workplace starts at $2,790. Additional
modules and services, including training and consultation, are also available.
Desktop operating system requirements: Microsoft Windows 2000 Pro, XP Pro, XP
Home, or 98SE (limited support), and Microsoft Internet Explorer 5.5 or higher
(6.0 recommended). Hardware configuration is determined by customer usage requirements.
The CCHKnowledgePoint brand leverages CCH’s authoritative human resources content
and KnowledgePoint’s innovative technology to provide integrated solutions that
meet HR professionals and frontline managers’ essential needs. CCH INCORPORATED,
a provider of employment law information and software, is a Wolters Kluwer company;
Wolters Kluwer acquired KnowledgePoint in 2000. For more information about CCHKnowledgePoint’s
performance management product line, please visit www.knowledgepoint.com
or call 1-800-727-1133.
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