Ian Alexander Appointed President Of KNOWLEDGEPOINT

Alexander Succeeds Founder Michael Troy

PETALUMA, CALIF., March 16, 2001 — KnowledgePoint, a leading developer of human resources management services and software, announced today that Ian Alexander, current vice president of marketing, has been named president of KnowledgePoint, effective March 30, 2001. Alexander succeeds Michael Troy, who founded the company in 1987 and guided the innovative software company through a period of substantial growth and its first year of ownership under CCH INCORPORATED.

"During the seven years I have worked with Ian, he has been instrumental to KnowledgePoint’s growth and profitability," said Troy. "I have every confidence that, under his leadership, KnowledgePoint will continue to achieve its goals of increasing productivity in the workplace."

Alexander joined KnowledgePoint in 1993 and led the shift in the company’s focus from small business to corporate markets. He also championed the company’s move to the Internet through the creation of its online business center, HRTools.com.

"I look forward to contributing to KnowledgePoint's long tradition of great products, talented people and satisfied customers," said Alexander. "Michael Troy’s vision of using technology to help organizations manage and empower their employees is more relevant today than ever and the opportunity going forward is huge."

Prior to joining KnowledgePoint, Alexander held marketing positions at Birkenstock and American Express Insurance and Investment Group. He is an award-winning copywriter, published songwriter and holds a B.A. degree in Communications from Sonoma State University.

"I have been impressed with Ian’s strategic thinking and analytical skills as well as his passion for KnowledgePoint’s success," said Catherine Wolfe, publisher, CCH Health and Human Resources. "I believe he will do an exceptional job of carrying on the KnowledgePoint tradition of excellence."

After 14 years at the helm, Troy is choosing to pursue other opportunities.

"Michael leaves a strong legacy of a visionary company with innovative products and outstanding employees," said Wolfe. "We wish him success with his future endeavors."

About KnowledgePoint

Since 1987, KnowledgePoint (a division of CCH INCORPORATED) has been a leading developer of knowledge-based human resource management software and Internet services. In 1999, KnowledgePoint launched HRTools.com, the most comprehensive, trusted and widely distributed online business center helping small to mid-sized employers manage their employees. For more information about KnowledgePoint, visit www.KnowledgePoint.com.

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